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Terms & Conditions

The following are the terms and conditions of use of the Website (the "Website"). Please read these terms and conditions carefully before you use the Website.

By using the Website you indicate that you accept these terms and conditions. If you do not accept these terms and conditions you must not use the Website.

1. The Agreement

This Agreement is made between you ("You") and the Water Industry Commission for Scotland, having its registered office at First Floor, Moray House, Forthside Way, Stirling FK8 1QZ ("WICS").

The contents of this Website are copyright of the Water Industry Commission for Scotland 2013. You are welcome to print these pages, link to them, or reproduce the information contained on them so long as You do not disturb the information contained there or do so for financial gain. You must acknowledge the Water Industry Commission for Scotland as the source of the information.

WICS reserves the right to amend these terms and conditions at any time. All amendments to these terms and conditions will be posted on line. You may terminate the Agreement by written notice to WICS if You do not wish to be bound by such new terms and conditions. Continued use of this Website will be deemed to constitute acceptance of the new terms and conditions.

2. Provision of the Service

Use of the Website is subject to the terms and conditions set out in this Agreement as amended from time to time.

The Website is made available to You solely for the purposes of communicating information. WICS will not be party to any transactions between You and any suppliers or any other third party and all such transactions are subject to the terms and conditions of the relevant supplier or third party and WICS shall in no circumstances have any liability whatsoever in respect of such transaction. WICS will not responsible for any loss, cost or damage incurred by You arising out of or in relation to the transaction with the supplier, or attempt to enter into a transaction with a supplier (including but not limited to failure to transmit or deliver any services, products or goods).

WICS does not warrant and, so far as permitted by the applicable law, excludes all liability in respect of the accuracy, completeness, fitness for purpose or legality of any information accessed using this Website or otherwise sent and You agree that sole responsibility for the accuracy, completeness, fitness for purpose or legality of information relating to any third party's information, goods or services shall rest with that third party.

WICS does not guarantee to provide this Website free of fault. In the event of a fault in the Website, You should report it by telephone on the support number provided in Clause 7 of these terms and conditions.

WICS does not warrant that the use of this Website will not be interrupted and does not warrant that any messages or information transmitted via this Website will be transmitted accurately, reliably, in a timely manner or at all. WICS reserves the right to make this Website unavailable at any time, or to restrict access to parts of it without notice.

3. Disclaimer

The Website and information, products and services (and third party information, products and services), is provided "as is", without any representation or endorsement made and without any warranty of any kind whether express or implied, including but not limited to any implied warranties (except to the extent that any implied warranties cannot lawfully be excluded). WICS does not warrant that the functions contained in the site will be error free, that defects will be corrected, or that the Website or the server that makes it available are free from viruses or represent the full functionality, accuracy, reliability of the materials. In no event will WICS be liable for any loss or damage to You or to a third party including, without limitation, indirect or consequential loss or damage, or any loss or damages whatsoever arising from use or loss of, data or profits arising out of or in connection with the use of the Website.

4. Intellectual Property

All intellectual property, including, without limitation, all copyright, patents, trademarks, service marks, trade names, designs (whether registered or unregistered) in the Website, information and content on the Website and any database operated by WICS or its licensors shall remain the property of WICS and You shall not obtain, and shall not attempt to obtain any title to any such intellectual property rights.

5. Data Protection

WICS shall comply with all applicable data protection laws in the United Kingdom. For a description on how WICS uses personal data You should refer to this Website's privacy policy.

6. Virus Protection

WICS shall make every effort to check and test material at all stages of production. It is always recommended that You run an anti-virus programme on all material downloaded from the internet. WICS cannot accept any responsibility for any loss, disruption or damage to your data or your computer systems which may occur whilst accessing this Website or material derived from this Website.

7. General

Nothing in this Agreement shall be construed to create a joint venture, partnership or agency relationship between You and WICS and neither party shall have the right or authority to incur any liability, debt or cost or enter into any contracts or other arrangements in the name of or on behalf of the other.

You shall not assign or delegate or otherwise deal with any of your rights or obligations under this Agreement. WICS shall have the right to assign or otherwise delegate all or any of its right or obligations under this Agreement to any other person or entity.

This Website contains links to other sites that are completely unrelated to this Website or WICS. The Agreement does not apply to any of these external sites nor is WICS responsible for the content and practices of these websites.

This Agreement shall be governed by and construed in accordance with the laws of Scotland and both You and WICS hereby submit to the exclusive jurisdiction of the courts in Scotland.

If you experience any problems using the service please email This email address is being protected from spambots. You need JavaScript enabled to view it. and we will provide you with any necessary advice or assistance.

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